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Company 

Get the latest on company news, case studies, and insights from Customer.io.

AutomationCustomer dataCompany
Onboarding with principle
How we work

Onboarding with principle: how we integrate leadership from day one

Starting a new job in Engineering can be overwhelming, so at Customer.io, we’ve designed Onboarding with Principle—a ten-week email campaign that helps new hires integrate leadership principles from day one.

Jonathan Lowsley
Jonathan Lowsley
Director of Engineering Excellence
Evolution of our visual workflow builder
How we work

Following our customers’ intuition: The evolution of our visual workflow builder

Richard Hawkes
Richard Hawkes
Staff Product Designer
The new need for AI infrastructure
How we work

The new need for AI infrastructure

Matt Wensing
Matt Wensing
Technical Director, Engineering
Evolving data storage and querying at Customer.io
How we work

Evolving data storage and querying at Customer.io

Ian Dawes
Ian Dawes
Software Engineer
Buffer case study
Case studies

Email marketing that deserves a double tap: Inside Buffer’s strategy

Alexandra Hubley
Alexandra Hubley
Sr. Content Marketing Manager
LES MILLS+ transforms customer retention
Case studies

How LES MILLS+ transformed customer retention with a winning strategy

Rachel Welt
Rachel Welt
Product Marketing Manager
SuitSupply
Case studies

A perfect fit: How Suitsupply scaled personalization and increased conversions

Rachel Welt
Rachel Welt
Product Marketing Manager
Create SDKs
How we work

Create SDKs and documentation that tell their own story

Matt Frizzell
Matt Frizzell
Director of Engineering
ZEN.COM increased active users by 50%
Case studies

How ZEN.COM increased active users by 50% with hyper-segmentation

Rachel Welt
Rachel Welt
Product Marketing Manager
Notion + Customer.io
Case studies

Notion + Customer.io: Scaling lifecycle marketing for global impact

Savannah White
Savannah White
Marketing Communications Manager
Customer.io has a new look
Announcements

Customer.io has a new look

Colin Nederkoorn
Colin Nederkoorn
Co-founder and CEO
WIN Reality transformed their customer engagement
Case studies

How WIN Reality transformed their customer engagement

Rachel Welt
Rachel Welt
Product Marketing Manager
BallerTV used multi-channel personalization
Case studies

How BallerTV used multi-channel personalization to up-level their marketing

Rachel Welt
Rachel Welt
Product Marketing Manager
Bamboo doubled conversions
Case studies

How Bamboo doubled conversions with multi-channel messaging

Rachel Welt
Rachel Welt
Product Marketing Manager
Goody improved message conversion rates
Case studies

How Goody improved message conversion rates by 2.7x

Rachel Welt
Rachel Welt
Product Marketing Manager
Data Pipelines is now open for all
Announcements

Data Pipelines is now open for all

Colin Nederkoorn
Colin Nederkoorn
Co-founder and CEO
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